Terms & Conditions

Last updated: 28/12/25

These Terms & Conditions apply to all purchases made through the website of Grizzlyshed. By placing an order, you agree to be bound by these terms.

1. About Us

Business name: Grizzlyshed
Email: Grizzlyshed@outlook.com
Location: United Kingdom

We operate in accordance with UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

2. Products & Descriptions

All products sold by [Your Business Name] are handmade and, unless stated otherwise, bespoke or made to order.

Product descriptions, images, and dimensions are provided as accurately as possible.
As items are handmade, slight variations in colour, texture, or finish may occur. These are not considered faults.

3. Bespoke & Made-to-Order Items

Many items are made specifically to your requirements.

By placing an order for a bespoke or personalised item, you acknowledge that:

The item is made to your specifications.
Once production has started, the order cannot be cancelled or returned unless the item is faulty or not as described.

This does not affect your statutory rights.

4. Ordering & Payment

Orders are placed via our website.
Full payment is required at the time of order.
We reserve the right to refuse or cancel an order if payment is not received or if there is an error in pricing or product information.

If an order is cancelled by us, a full refund will be issued.

5. Prices

All prices are shown in GBP (£).
Prices include any applicable UK taxes unless stated otherwise.
Shipping costs are shown separately at checkout.

6. Production & Dispatch

Production times are clearly stated on product pages or at checkout.
Dispatch occurs once production is complete.
Delivery will take place within 30 days of order unless a longer timescale has been agreed in advance.

For full details, please refer to our Shipping Policy.

7. Delivery

Delivery is subject to availability and postal or courier services.

We are responsible for your order until it is delivered to the address provided. Please ensure delivery details are accurate.

8. Cancellations

Bespoke Items

Orders for bespoke or personalised items may be cancelled before production has started. Once production has begun, cancellation is not possible unless the item is faulty or not as described.

Non-Bespoke Items (if applicable)

If an item is not bespoke, you have the right to cancel within 14 days of delivery in line with UK law.

See our Returns & Refunds Policy for full details.

9. Returns, Refunds & Faulty Goods

Your rights regarding returns, refunds, and faulty goods are set out in our Returns & Refunds Policy, which forms part of these Terms & Conditions.

Nothing in these terms limits your statutory rights under UK law.

10. Care & Use of Products

Products should be used and cared for in accordance with any instructions provided.

We are not responsible for damage caused by:

misuse,
failure to follow care instructions, or
normal wear and tear.

11. Intellectual Property

All content on this website, including images, text, and designs, is the property of Grizzlyshed.

You may not copy, reproduce, or use any content without our prior written permission.

12. Limitation of Liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for:

death or personal injury caused by negligence,
fraud or fraudulent misrepresentation.

Otherwise, our liability is limited to the maximum extent permitted by law.

13. Privacy

We handle personal data in accordance with our Privacy Policy and UK data protection law. Please see our Privacy Policy

14. Changes to These Terms

We may update these Terms & Conditions from time to time. The version in force at the time of your order will apply.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the UK courts.